Customer Service

Customer Complaint Tracker

A complaint tracker that gives each issue a status, owner, deadline, and resolution history so customer problems do not disappear in chat. It is prepared as a focused first version, so the workflow can be tested with real users before adding larger integrations, dashboards, or AI automation.

Starts from Rp 1.850.000starting investment
Mobileusable from phones
APIintegration-ready
SEOstructured pages
When this product fits

A focused first version of Customer Complaint Tracker for real daily use.

Customer Complaint Tracker is designed for teams that need a practical workflow, not a heavy system that takes months before anyone can use it.

The first release can focus on complaint intake form, open, in progress, and done status, pic and deadline notes. After the workflow is used by real staff or customers, it can grow into integrations, dashboards, notifications, or AI assistance.

Key features

  • Complaint intake form
  • Open, in progress, and done status
  • PIC and deadline notes
  • Communication history
  • Recurring issue recap

Deliverables

  • Ready-to-deploy files or implementation package based on scope
  • Usage guide for admins and business owners
  • Release, basic security, and next-phase roadmap checklist

Best for

  • Business owners
  • Operations teams
  • Admins handling daily workflows

Development path

Prototype, validate the workflow, connect APIs or dashboards, then release a production version.

Request roadmap

Want to turn your idea into a product?

Send your workflow, customer journey, or current spreadsheet. We will suggest the fastest product route: Android/iPhone app, bot, API, dashboard, or AI assistant.

Start consultation
1Chat WhatsAppHalo TernakApp.id